Pure Formosa Concept Hotel

The staff, cleaning and everything was good

I was really so impressed with this hotel. It exceeded my expectations. The staff were so friendly and helpful, really went above and beyond. From check in to check out, I was blown away by the service provided by the staff. Every single staff member that I encountered was very welcoming, kind and friendly. All the girls at reception and the guys working behind the roof top bar, nothing but top service throughout. Want to say a special thank you to Beatriz Grilo & Marta Rodriguez, who helped us so much throughout our trip. They helped us book two fabulous tours and patiently went through all the options available and helped us select the best tour available for us. They were so accommodating letting us leave our luggage and letting us up and down from the pool after we had had checked out and were lating for our late flight. They helped me retrieve a bag I accidentally left in the room after checkout! I was probably doing there heads in but they were so kind, smiling and eager to help with any query or request. Really these girls went above and beyond, give them a raise, they deserve it!! The facilities in the hotel were very good, the roof top bar is really the key attraction. Lovely atmosphere, food and drinks. Rooms were a decent size, modern and clean. Good selection at breakfast and nice times offered for breakfast too, 7.30am, 8.15am, 9.15am and 10.15am. I liked how the breakfast was just 15 minutes after the hour, cause I usually find myself rushing when it's on the hour. The staff, the decór, the cleanliness, the entire atmosphere really makes this place, if you're considering staying, absolutely do!! :)

Cocktails were amazing and have easily pushed my rating up to 5 star top marks!!!! Staff truly exceptional and went above and beyond helping me and making sure I was happy. I stayed in a premium double room and then because I had a dreadful time at my next place I’d booked, I came back to spend the rest of my holiday back here in a premium room with balcony. The price difference is negligible between balcony or no balcony; the balcony room seemed a bit smaller (but you do get a balcony!) Still a perfect size room for my needs. Not a great view but I enjoyed the street sounds and I liked looking into the other buildings. Not much privacy between balconies but still great to be able to sit outside and I did a little yoga session out there. Also as the balcony room was at the back of the hotel it seemed to be less busy (in the original room I had been woken up by guests slamming their door at 2am though I’m a light sleeper so probably not their fault) overall rooms were quiet. Beds and pillows supportive; comfortable room very clean and modern. Fridge in room very useful. Great hairdryer, nice shower, endless towels as you can get more from pool. Pool area wasn’t busy my first few days but then became rather busy. When it was quiet I went for a swim albeit it’s a small pool it was still enough to do a few laps and feel I’d had a little swim. You can get cocktails to have by the pool but I preferred to have them at a table. Hotel feels glamorous, nice soft afrobeats soundtrack in bar. I wish I had names of staff to single them out. They are the reason I had no hesitation coming back here and I’d definitely stay here again and recommend it to everyone. The hotel was absolutely so generous to me letting me leave my luggage even when I was in limbo. They truly saved me and I can’t thank them enough 🙏

New hotel, small but perfectly ok room size Great location - walking distance to ferry, restaurants, art centre and lovely old church, friendly courteous staff, exceptionally clean, great bed and bedding. breakfast lovely fresh fruit, pastries, green juices, scrambled or hard boiled eggs. Roof terrace fabulous views - especially the storks nest on the church roof! didn’t use pool as prefer the wonderful beaches

The property is so nice and clean, Amazing stuff member. Great rooftop with a really nice view. Everyone was welcoming from my check in to my check out. 24/7 reception services available. Short walk from restaurants and ferry to go to other islands. Clean bedsheets and towels every day unless you do not want.